{"id":2081,"date":"2018-02-22T11:41:40","date_gmt":"2018-02-22T11:41:40","guid":{"rendered":"https:\/\/www.domenca.com\/podpora\/?post_type=kb&#038;p=2081"},"modified":"2018-07-04T09:49:32","modified_gmt":"2018-07-04T09:49:32","slug":"zahtevek-sistemske-podpore","status":"publish","type":"kb","link":"https:\/\/www.domenca.com\/podpora\/kb\/zahtevek-sistemske-podpore\/","title":{"rendered":"Zahtevek sistemske podpore"},"content":{"rendered":"<p>En zahtevek sistemske podpore je naloga, vpra\u0161anje, te\u017eava ali napaka, ki jo obravnavamo do razre\u0161itve in ni odvisno od \u0161tevila stikov (preko emaila, telefona ali oddaljenega dostopa), ki so bili potrebni za razre\u0161itev. Zahtevek je razre\u0161en, ko predstavnik Domenca.com poda odgovor na vpra\u0161anje oz. najde vzrok te\u017eave ali napake.<\/p>\n<p>Po sprejemu zahtevka sistemske podpore, bo tehnik za\u010del z razre\u0161evanjem zahtevka najkasnje v okviru odzivnega \u010dasa glede na resnost zahtevka.<\/p>\n<p>Z oddajo zahtevka tehni\u010dne podpore na\u0161ega tehnika pooblastite za najve\u010d 60 minut neprekinjenega dela na razre\u0161evanju zahtevka. <strong>V kolikor bomo ugotovili, da bo razre\u0161evanje zahtevka trajalo ve\u010d kot 60 minut, vas bo tehnik kontaktiral in skupaj boste dolo\u010dili nadaljnje korake<\/strong>. Tako se vam ne bo zgodilo, da boste zaradi naro\u010dila enega zahtevka sistemske podpore nevede pla\u010dali 10 ur dela.<\/p>\n<p>Po izvedbi vsakega zahtevka sistemske podpore je naro\u010dnik upravi\u010den do kratkega poro\u010dila o postopku razre\u0161evanja zahtevka.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>En zahtevek sistemske podpore je naloga, vpra\u0161anje, te\u017eava ali napaka, ki jo obravnavamo do razre\u0161itve in ni odvisno od \u0161tevila stikov (preko emaila, telefona ali oddaljenega dostopa), ki so bili potrebni za razre\u0161itev. Zahtevek je razre\u0161en, ko predstavnik Domenca.com poda odgovor na vpra\u0161anje oz. najde vzrok te\u017eave ali napake. Po sprejemu zahtevka sistemske podpore, bo [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"kbtopic":[],"kbtag":[],"class_list":["post-2081","kb","type-kb","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Zahtevek sistemske podpore - Podpora domenca.com<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.domenca.com\/podpora\/kb\/zahtevek-sistemske-podpore\/\" \/>\n<meta property=\"og:locale\" content=\"sl_SI\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Zahtevek sistemske podpore - Podpora domenca.com\" \/>\n<meta property=\"og:description\" content=\"En zahtevek sistemske podpore je naloga, vpra\u0161anje, te\u017eava ali napaka, ki jo obravnavamo do razre\u0161itve in ni odvisno od \u0161tevila stikov (preko emaila, telefona ali oddaljenega dostopa), ki so bili potrebni za razre\u0161itev. Zahtevek je razre\u0161en, ko predstavnik Domenca.com poda odgovor na vpra\u0161anje oz. najde vzrok te\u017eave ali napake. 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Zahtevek je razre\u0161en, ko predstavnik Domenca.com poda odgovor na vpra\u0161anje oz. najde vzrok te\u017eave ali napake. Po sprejemu zahtevka sistemske podpore, bo [&hellip;]","og_url":"https:\/\/www.domenca.com\/podpora\/kb\/zahtevek-sistemske-podpore\/","og_site_name":"Podpora domenca.com","article_modified_time":"2018-07-04T09:49:32+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"1 minuta"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.domenca.com\/podpora\/kb\/zahtevek-sistemske-podpore\/","url":"https:\/\/www.domenca.com\/podpora\/kb\/zahtevek-sistemske-podpore\/","name":"Zahtevek sistemske podpore - Podpora domenca.com","isPartOf":{"@id":"https:\/\/www.domenca.com\/podpora\/#website"},"datePublished":"2018-02-22T11:41:40+00:00","dateModified":"2018-07-04T09:49:32+00:00","breadcrumb":{"@id":"https:\/\/www.domenca.com\/podpora\/kb\/zahtevek-sistemske-podpore\/#breadcrumb"},"inLanguage":"sl-SI","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.domenca.com\/podpora\/kb\/zahtevek-sistemske-podpore\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.domenca.com\/podpora\/kb\/zahtevek-sistemske-podpore\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.domenca.com\/podpora\/"},{"@type":"ListItem","position":2,"name":"Zahtevek sistemske podpore"}]},{"@type":"WebSite","@id":"https:\/\/www.domenca.com\/podpora\/#website","url":"https:\/\/www.domenca.com\/podpora\/","name":"Podpora domenca.com","description":"","publisher":{"@id":"https:\/\/www.domenca.com\/podpora\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.domenca.com\/podpora\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"sl-SI"},{"@type":"Organization","@id":"https:\/\/www.domenca.com\/podpora\/#organization","name":"Podpora domenca.com","url":"https:\/\/www.domenca.com\/podpora\/","logo":{"@type":"ImageObject","inLanguage":"sl-SI","@id":"https:\/\/www.domenca.com\/podpora\/#\/schema\/logo\/image\/","url":"https:\/\/www.domenca.com\/podpora\/wp-content\/uploads\/2025\/03\/cropped-dmc_podpora_2025.png","contentUrl":"https:\/\/www.domenca.com\/podpora\/wp-content\/uploads\/2025\/03\/cropped-dmc_podpora_2025.png","width":395,"height":82,"caption":"Podpora domenca.com"},"image":{"@id":"https:\/\/www.domenca.com\/podpora\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/www.domenca.com\/podpora\/wp-json\/wp\/v2\/kb\/2081","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.domenca.com\/podpora\/wp-json\/wp\/v2\/kb"}],"about":[{"href":"https:\/\/www.domenca.com\/podpora\/wp-json\/wp\/v2\/types\/kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.domenca.com\/podpora\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.domenca.com\/podpora\/wp-json\/wp\/v2\/comments?post=2081"}],"version-history":[{"count":2,"href":"https:\/\/www.domenca.com\/podpora\/wp-json\/wp\/v2\/kb\/2081\/revisions"}],"predecessor-version":[{"id":2813,"href":"https:\/\/www.domenca.com\/podpora\/wp-json\/wp\/v2\/kb\/2081\/revisions\/2813"}],"wp:attachment":[{"href":"https:\/\/www.domenca.com\/podpora\/wp-json\/wp\/v2\/media?parent=2081"}],"wp:term":[{"taxonomy":"kbtopic","embeddable":true,"href":"https:\/\/www.domenca.com\/podpora\/wp-json\/wp\/v2\/kbtopic?post=2081"},{"taxonomy":"kbtag","embeddable":true,"href":"https:\/\/www.domenca.com\/podpora\/wp-json\/wp\/v2\/kbtag?post=2081"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}